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Shipping, Returns & Terms - The Little Black Dress Shop
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Shipping, Returns & Terms

Terms & Conditions

Welcome to The Little Black Dress Shop website. By entering our Website, you agree to these terms and conditions. Please review these carefully prior to making any purchases. By using this site, you agree to comply with these Terms.

Payment

Payment will be collected from your payment method upon the packing of your order from The Little Black Dress Shop Website.
You confirm that the payment method that is being used is yours or that you have been specifically authorized by the owner of the payment card to use it. All payment card holders are subject to validation checks and authorisation by the card issuer.
If the issuer of your payment method refuses to authorise payment, The Little Black Dress Shop will not be liable for any delay or non-delivery.
All payment transactions on the Website are processed using a secure online payment gateway that encrypts your details in a secure host environment.

All care is taken, as it is in The Little Black Dress Shop’s power to do so, to keep the details of your order and payment secure. In the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.

Gift Cards

A Little Black Dress Shop Gift Card is the ultimate treat and we are delighted to offer the option to purchase gift cards online! Please click here to purchase. To redeem your gift card, please bring it into the store within 12 months of the purchase date. If you would like to redeem it online, please contact us at info@thelittleblackdressshop.com.au.

Shipping

  • Free express shipping for orders over $500
  • Express Shipping within QLD: $20
  • Express Shipping interstate: $20
  • Complimentary insurance will be applied to all national deliveries valued $1000 and above.
  • We offer International Purchases via a reputable company. Please contact us via email info@thelittleblackdressshop.com.au if you wish to purchase internationally.

Returns

For any Online purchase, we offer the opportunity for you to obtain a credit note or exchange the same item for a different size if you are not satisfied with the size/fit of your purchase made via electronic means, (i.e., via the Website), provided that the merchandise is returned to us and received by us in its original condition within the time frames set out below. Proof of purchase is required. We must receive your returned purchase within 10 calendar days from the date the merchandise is deemed to have been delivered to you. This offer does not include refund of delivery charges.

If you would like to return or exchange your online purchase please notify us by email at info@thelittleblackdressshop.com.au within 2 days of receiving your purchase.
Any merchandise that is damaged, or soiled in transit to us will not qualify for refund or exchange under this Returns Policy.

Returns Address:

199 Latrobe Terrace, Paddington. Brisbane, QLD. 4064.

Visit us today & transform your look with a personal styling session.